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Sales and Service Advocate
1 month ago
Join our team at Central States Industrial and become an integral part of our mission to deliver exceptional customer service and support our clients' growth.
About the RoleThis is an exciting opportunity for a highly skilled Customer Service Representative 2 to join our team. As a CSR 2, you will play a key role in providing technical assistance, pricing, availability, and responding to customer inquiries in a timely manner.
Key Responsibilities- Provide technical assistance and respond to customer inquiries via phone, email, and in-person.
- Take systematic calls to customers to discuss their needs and provide solutions.
- Enter customer orders and quotes into our system daily.
- Maintain accurate records of customer interactions and updates in our ERP system.
- Support sales efforts by questioning and qualifying prospects.
We offer a competitive salary range of $25-$29 per hour, as well as a comprehensive benefits package that includes health insurance, paid time off, and opportunities for professional growth and development.