Customer Service Representative with Sales Potential

5 days ago


Grand Prairie, Texas, United States 2020 Companies Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team in Grand Prairie, TX. This is an excellent opportunity for someone with a strong passion for sales and customer service to grow their career.

Job Description

As a Customer Service Representative, you will be responsible for providing top-notch customer service while promoting services that meet customers' needs. Your primary goal will be to engage with consumers, understand their requirements, and suggest relevant products or services.

  • You will work within a retail environment, interacting with customers and colleagues to achieve sales goals.
  • Your excellent communication skills will enable you to build rapport with customers, understand their needs, and provide tailored solutions.
  • You will maintain accurate records of customer interactions and contribute to team efforts by achieving set sales targets.
Performance Metrics
  • You will be measured on regular attendance, meeting monthly sales quotas, and customer satisfaction based on rejection percentages and complaints.
Requirements
  • A high school diploma or equivalent is required.
  • Six months of prior experience in sales, retail, telecom, or marketing is necessary.
  • You must possess excellent communication, presentation, and problem-solving skills.
  • Demonstrated knowledge of products and services is essential.
  • Impeccable integrity and commitment to customer satisfaction are crucial.
What We Offer

We offer a competitive salary of $16 per hour, paid weekly, plus uncapped commission opportunities. Our comprehensive benefits package includes health insurance, paid time off, and a 401(k) plan with company match.

About Us

2020 Companies is a leading outsourced sales and marketing agency dedicated to launching new products and brands, expanding distribution channels, and connecting people with consumers. We pride ourselves on our inclusive environment, welcoming diverse voices and celebrating individual differences.



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