Customer Service Representative

2 weeks ago


Oak Grove, Louisiana, United States Wal-Mart Stores , Inc. Full time
Job Description

As a Customer Service Representative at Wal-Mart Stores, Inc., you will be the face of our brand, providing exceptional customer service and ensuring that every customer leaves the store satisfied. Your primary responsibility will be to assist customers with their queries and needs, while maintaining a positive and professional demeanor.

About the Role
The estimated salary for this position is between $16.00 and $29.00 per hour, based on your location and experience. This includes additional compensation such as annual or quarterly performance incentives and premiums ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Responsibilities
- Provide exceptional customer service by answering product-related questions and resolving customer complaints
- Maintain a clean and organized store appearance by restocking shelves and facing merchandise
- Work effectively with colleagues to achieve sales goals and meet customer needs
- Develop and maintain knowledge of products and services offered by Wal-Mart Stores, Inc.

Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced retail environment
- Basic math skills and accuracy with handling cash and operating a cash register

Benefits
- Competitive pay
- Performance-based incentive awards
- Health benefits include medical, vision and dental coverage
- Financial benefits include 401(k), stock purchase and company-paid life insurance
- Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting

Why Choose Us?
We offer a dynamic and supportive work environment that fosters growth and development. Our team members are passionate about delivering exceptional customer experiences and making a difference in their communities.

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