Insurance Customer Service Coordinator

7 days ago


Oak Grove, Louisiana, United States Renee Schneider - State Farm Agent Full time
Job Overview

We are seeking a highly organized and detail-oriented individual to join our team as an Insurance Customer Service Coordinator.

Salary & Benefits

The estimated salary for this role is $40,000 - $60,000 per year, including benefits such as license reimbursement, hourly pay plus commission, simple IRA, bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, and paid time off.

Responsibilities
  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Provide excellent customer service and follow up on client needs.
  • Support the team with various administrative tasks and projects.
Requirements
  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.


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