Service Delivery Manager

17 hours ago


Frederick, Maryland, United States Diverse Lynx Full time

We are Diverse Lynx LLC, an Equal Employment Opportunity employer. We promote a diverse workforce across all levels in the company.

Job Description
  • We are seeking a highly skilled IT Service Manager to join our team. The successful candidate will be responsible for managing the process to restore normal service operation as quickly as possible to minimize the impact to business operations in 24*7 Environment.
  • The ideal candidate will have extensive knowledge of Incident Management Lifecycle and excellent communication skills. Experience in handling 3rd party applications is also required.

Salary: $85,000 - $110,000 per year.

Requirements
  • Experience in handling 3rd party applications
  • Excellent communication skills
  • Vendor management experience
  • Extensive knowledge of Incident Management Lifecycle
  • ITIL foundation V 3.0/ V 4.0Required Technical Skill Set : ITIL V 3.0/ITIL V 4.0

Benefits:

  • A competitive salary range of $85,000 - $110,000 per year
  • A diverse and inclusive work environment
  • Ongoing training and development opportunities

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