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Customer Service Representative

2 months ago

Cherokee, North Carolina, United States First Citizens Bank Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative (Teller) to join our team at First Citizens Bank.

Key Responsibilities
  • Engage with customers to understand their banking needs and preferences
  • Process transactions accurately and efficiently
  • Provide assistance with account servicing needs
  • Facilitate customer awareness and education of bank services, including digital banking capabilities
  • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
Requirements
  • High School Diploma or GED
  • 6 months customer service experience
  • Preferred Area of Experience: Sales
  • Financial literacy and knowledge of retail banking products and services
About First Citizens Bank

First Citizens Bank is a leading financial institution with a rich history dating back to 1898. We are committed to providing exceptional customer service and supporting the financial well-being of our customers.