Retail Store Supervisor

4 weeks ago


West Des Moines, Iowa, United States Sierra Full time

Key Carrier Supervisor Job Description

At Sierra, we're looking for a skilled and motivated individual to join our team as a Key Carrier Supervisor. This role is an elevated extension of the Coordinator position, with responsibilities that include maintaining all aspects of the store, providing exceptional customer service, and promoting a culture of honesty and integrity.

Key Responsibilities:

  • Alternate between Coordinator and Key Carrier roles based on store needs
  • Act as Manager on Duty, adhering to company policy and procedure
  • Ensure store team performs tasks and activities in accordance with store plan
  • Address customer service issues and provide coaching to Associates
  • Maintain accurate Associate coverage in service areas
  • Ensure Associates adhere to operational procedures
  • Communicate effectively with management and Associates

Requirements:

  • 1 year retail experience and 6 months leadership experience
  • Ability to work flexible schedule, including nights and weekends
  • Team player with excellent communication and organizational skills
  • Knowledge of company standard software, systems, and procedures

Benefits:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Starting Pay Range: $15.00 to $15.50 per hour

Sierra is an equal opportunity employer and welcomes applications from diverse candidates. We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.


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