Fitness Experience Coordinator

1 day ago


Philadelphia, Pennsylvania, United States Retro Fitness Full time
Member Experience Associate

Are you passionate about helping others achieve their fitness goals? Do you have a positive and upbeat personality with great communication skills? We're looking for a Member Experience Associate to join our team at Retro Fitness

Responsibilities:
  • Greet and check in members as they arrive
  • Resolve customer issues in a timely and effective manner
  • Sell memberships and merchandise, such as Retro Smoothies and pro shop items
  • Follow up with prospects to ensure a smooth onboarding process
  • Ensure a safe and clean health club environment for members and staff
  • Open and close the facility as scheduled
  • Follow company policies and procedures
Requirements:
  • Deep passion for helping others
  • Positive and upbeat personality
  • Effective communication skills
  • Ability to multitask and work in a fast-paced environment
  • Member experience oriented
  • Punctual, responsible, and detail oriented
  • CPR/AED training preferred
  • Prior experience in a retail or hospitality setting is a plus

Retro Fitness is a dynamic and growing company with over 120 gyms across the US. We offer a unique fitness experience under one roof, with best-in-class equipment and services. If you're looking for a challenging and rewarding role in a fun and supportive environment, we encourage you to apply



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