Patient Registration Specialist

3 weeks ago


Lawrence, Massachusetts, United States Greater Lawrence Family Health Center Full time
About the Position:

The Greater Lawrence Family Health Center is a non-profit organization with multiple clinical sites, seeking a dedicated Patient Service Representative to join our team. This role requires strong communication skills, attention to detail, and the ability to work flexible hours, including evenings and weekends.

Job Summary:

This position involves performing various administrative tasks, such as patient registration, insurance verification, and phone reception. The ideal candidate will be able to work effectively in a fast-paced environment, prioritize tasks, and maintain confidentiality.

Responsibilities:
  • Register patients, update demographic information, and verify insurance coverage.
  • Answer phone calls, respond to patient inquiries, and resolve issues.
  • Review clinicians' schedules for accuracy, notify patients of any discrepancies.
  • Collect co-payments, issue receipts, and reconcile payments.
  • Notify staff of patient arrivals, follow up on cancellations and reschedules.
Requirements:
  • Bilingual in Spanish and English.
  • High School diploma or equivalent.
  • Relevant training or experience in healthcare or administration.
  • Strong computer skills and effective communication.
Salary and Benefits:

Approximate annual salary: $42,000. Comprehensive benefits package, growth opportunities, and tuition reimbursement available.



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