Mental Health Advocate

1 month ago

Fulton, New York, United States Oswego County Opportunities, Inc. Full time
Job Summary

Assist with para-professional administrative, casework activities, and Medicaid billing for the Mental Health Transitional Living Apartment Treatment Program. Provide service coordination and crisis supports to high-risk severely mentally ill (SMI) program participants in need of rehabilitative services.

Key Responsibilities
  • Assist with day-to-day activities, operation, and upkeep of the MHTL Apartment Treatment Program.
  • Provide guidance and advisement to consumers in their daily activities, ensuring a safe, home-like atmosphere.
  • Evaluate and document consumers' mental, behavioral, and emotional health during each visit.
  • Ensure adequate food supply and provide education and assistance in daily housekeeping activities, apartment cleaning, and meal planning.
  • Provide emergency supportive and trauma-informed crisis counseling to consumers in distress.
  • Complete required documentation, paperwork, and Resident Records in a timely manner.
  • Develop and implement individual Quarterly Individualized Action Plans, incorporating activities of daily living, and provide assistance in related personal progress.
  • Provide guidance and advisement in core Medicaid Reimbursable Services, teaching and monitoring daily living skills, and facilitating education groups as scheduled.
  • Ensure medical, dental, social, recreational, and transportation services for consumers.
  • Support consumers in attaining their goals by providing advocacy, linkages, and education to necessary community services and resources.
  • Advocate for consumer needs with treatment providers and community resources when the consumer is unable to do so themselves.
  • Maintain a good working relationship with treatment providers, healthcare providers, social service agencies, and the criminal justice system.
  • Ensure prompt and accurate data input into Precision Care and Initial Contact/Intake and daily service data into agency database, CAPTAIN.
  • Oversee consumer medication administration and weekly med bar fills, complete controlled med counts, and documentation, and ensure refills.
  • Provide satisfactory exchange of information at shift change.
  • Assist in household upkeep and maintenance, conduct double-staffed room searches as directed by supervisory staff.
  • Follow petty cash procedures, assist with client finances, including PNA and collection of room and board.
  • Attend staff meetings and attend required training for skill enhancement.
  • Teach and assist with fire safety skills.
  • Plan and initiate constructive leisure time activities.
  • Instill positive socialization and coping skills through role modeling.
  • Provide first aid in emergency situations, complete NYS OMH/Justice Center and agency Incident Reports as needed.
  • Adhere to all policies and procedures as outlined in the Program Policy and Procedure Manual.
  • Share 24-hour on-call coverage according to schedule.
Requirements
  • Must have knowledge of and the ability to relate to the mentally ill population, implement principles of normalization, philosophies, and techniques of programming.
  • Must be willing to actively participate in activities with clients.
  • Must use good judgment in dealing with all situations and circumstances that arise.
  • Must exhibit professionalism and flexibility.
  • Must be creative in program planning, demonstrate resourcefulness, initiative, and objectivity.
  • Must be able to work independently with minimal supervision and handle stressful situations in a calm and professional manner.
  • Must also be able to work within a team to ensure consumers receive the best quality of life possible.
  • Must possess good communication skills and be able to follow complex oral and written directions.
  • Must have the ability to relate to consumers in a warm and non-judgmental manner and be a good role model to consumers and staff.
  • Must possess a valid New York State Driver's License with a good driving record and have access to a reliable vehicle for travel and transporting clients.
  • Must have acceptable physical and mental health to carry out the responsibilities of the position, including the ability to climb stairs and lift at least 25 lbs. regularly.
  • Must attend required training and staff meetings as requested.
Qualifications
  • Bachelor's degree in a Human Services-related field or;
  • Associate's degree in behavioral sciences/Human Services and 3 years of experience in a mental health-related setting; or
  • High School Diploma or equivalent and 5 years of experience in a mental health-related setting.

Full-time - 30 hours per week / 52 weeks per year

Sunday - 10:00am - 3:00pm

Monday - 10:00am to 5:30pm

Tuesday - 10:00am to 5:00pm

Wednesday - 10:00am to 4:30pm

Thursday - 10:00am to 4:30pm

Grade 9

Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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