Youth Services Coordinator
1 week ago
Job Summary:
The Youth Specialist at Friends of Youth plays a vital role in creating a safe and supportive environment for young adults experiencing homelessness. This position requires a compassionate and non-judgmental approach to ensure the well-being of our clients.
Key Responsibilities:- Direct Service Tasks:
- Provide a safe and caring environment for all young adults accessing services.
- Ensure adherence to Shelter Services rules, policies, and procedures.
- Check in young adults during scheduled times and conduct searches of their belongings.
- Initiate intake and ensure completion for admitted young adults.
- Provide referrals to relevant resources, such as case management, education, employment, housing, mental health, and substance use services.
- Check in with guests regarding goal progress and completion.
- Monitor laundry and shower use.
- Assist with conflict prevention and de-escalation.
- Report severe changes in guest behavior or situations to a manager.
- Respond to program-related emails in a timely manner.
- Collaborate with team members to foster a healthy team environment.
- Partner with guests to develop life skills workshops and daily activities.
- Program Tasks:
- Assist with meal service and cleaning.
- Ensure facility security at the beginning and end of each shift.
- Maintain prescribed medications and checked-in items in a secure area.
- Facilitate walk-through and safety checks.
- Ensure laundry procedures are completed during each shift.
- Complete cleaning responsibilities during each shift.
- Administrative Tasks:
- Maintain daily records of guests in Salesforce.
- Maintain accurate record keeping in guest files.
- Model positive and healthy behaviors.
- Record and complete guest exits during the shift.
- Ensure copies of necessary file forms are stocked.
- Complete WATCH background checks for new and returning guests.
- Assist with file collection and data for monthly and quarterly reviews.
- Participate in individual supervision, case consultation meetings, and team meetings.
- Education and Experience:
- High School Diploma or General Education Diploma (GED).
- A minimum of 2 years of relevant working experience, providing direct services to young adults.
- Bilingual in English and Spanish encouraged.
- Demonstrated knowledge of MS365 Power Platform.
- Additional Requirements:
- Must be 21 years or older.
- Must satisfactorily pass criminal history check.
- Must satisfactorily pass tuberculosis (TB) test.
- Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment).
- Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business must have a safe driving record as defined by Friends of Youth.
- Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
- Must successfully complete the following health certification requirements within 30 days of employment: Food Handlers Card, CPR, First Aid, and Bloodborne Pathogens.
- Proof of COVID-19 vaccination is required. There are no exemptions.
- Able to engage with diverse populations in a culturally responsive manner.
- Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
- Strong commitment to Friends of Youth's mission, vision, and values.
- Excellent verbal and written communication skills.
- Excellent organizational and time-management skills.
- Able to maintain strong personal and professional boundaries.
- Able to work independently and as part of a team.
- Able to establish and maintain positive working relationships with youth and young adults.
- Knowledge of trauma-informed care, harm reduction philosophy, and strengths-based practice.
- Proficient skill set with Microsoft Office programs.
- Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees.
- Health insurance package including medical, dental, vision, 24/7 access to telehealth, long-term disability, and life insurance.
- Retirement plan with match.
- Transgender Health Benefits.
Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities' diverse identities and cultures.
Compensation: $20-$25 hourly wage.
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