Policy Systems Technology Expert, Insurance Business Solutions

4 weeks ago

Warren, Michigan, United States PURE Insurance Full time

The Policy Systems Technology Expert, Insurance Business Solutions will be part of PURE Insurance's Policy, Product and Underwriting Technology team, responsible for managing the technology needs of our Underwriting and Product Division. This role will take the lead in identifying system requirements for PURE's Policy Administration System as well as other integrated systems, working closely with IT Project Leads and business stakeholders to ensure that requirements are clearly documented, reviewed and approved by the business community, and developed, tested and implemented to meet the true business needs.

This is a rewarding opportunity to drive deep impact for our business, working with a self-motivated and detail-oriented individual who can interface with our end users, elicit and document requirements, perform analysis, and support the execution of our backlog consisting of small enhancements and projects. As part of the team, you will impact this organization by:

  • Managing requirements, working with IT Project Leads and business stakeholders to take the lead in eliciting, identifying, and evaluating system requirements for PURE's Policy Administration system as well as other integrated systems. Defining and documenting clear and concise requirements that describe business scenarios and processes in language understandable to both technical and business stakeholders, owning the requirements through their full lifecycle.
  • Supporting IT Project Lead, removing impediments and guiding teams to be self-organized and motivated to focus on team goals and objectives. Facilitating agile ceremonies as and when required, working with the IT Project Lead, such as backlog refinement, sprint planning, retrospective, daily scrums and sprint demos. Fostering internal team communication by building a safe environment where problems can be raised without fear of blame, retribution, or being judged and with an emphasis on problem-solving.
  • Supporting with production support issues during critical downtimes and releases, working closely with our internal IT team to assist in the analysis and resolution of production support issues, documenting them in Rally, and providing timely follow-up to questions from the Agile team.

We are seeking bright individuals with ambitions as high as our own, who have:

  • 4+ years of property and casualty insurance work experience required
  • Good experience working on personal lines IT property and casualty insurance projects, with a good understanding of insurance business processes and technologies, such as product development, quoting, underwriting, rating, workflow
  • Experience with metadata-driven policy administration systems, such as OneShield's Dragon policy administration system
  • Knowledge with 3rd party insurance data sources and interfaces, such as ISO, LexisNexis, IVANS, etc.
  • Good understanding of emerging technology space to improve customer satisfaction and reduce friction
  • Knowledge of data concepts and how data gets transformed across platforms
  • Needs only general instructions on work; can walk into a problem and analyze the underlying issue, and use judgment, creativity, and sound knowledge to develop and recommend solutions.
  • Can influence internal customers to balance their requirements against what's most appropriate for a world-class organization, and find the right compromise.
  • Strong consensus-building skills and ability to convey technical concepts in a clear, understandable way

Prior consulting experience preferred. Familiarity in the insurance policy administration space and experience in agile/scrum methodologies are preferred. This role may occasionally require working a few hours on a weekend and/or late night in support of scheduled system releases.

The base salary for this role can range from $60,000 to $95,000, based on a full-time work schedule. An individual's ultimate compensation will vary depending on job-related skills and experience, geographic location, alignment with market data, and equity among other team members with comparable experience.

We are an Equal Opportunity Employer.

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