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Service Technician

2 months ago

Arlington, Virginia, United States Asbury Automotive Group Full time
About Asbury Automotive Group

We are a leading automotive retailer in the United States, committed to providing exceptional experiences for our guests and promoting a fun, supportive, and inclusive environment for our team members.

Job Summary

We are seeking a skilled Service Technician to join our team at Mercedes-Benz Arlington. As a Service Technician, you will be responsible for performing routine repairs and maintenance on customer vehicles, ensuring they are returned in excellent condition.

Key Responsibilities
  • Perform accurate multi-point inspections on each vehicle
  • Document all work performed and recommended on assigned repair orders
  • Communicate with service advisors when additional work is needed or if repairs cannot be completed within the promised time
  • Maintain technician proficiency as specified by Asbury standards
  • Conduct road tests to determine work needed and to confirm work was successfully completed when necessary and practical
  • Perform all levels of diagnosis and repair on vehicles
  • Perform all levels of preventive/routine maintenance services
  • Utilize product and technical training as assigned by the manufacturer and management
  • Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
  • Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional, and national scores
  • Complete the work, notations, and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
  • Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees
  • Take care to ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
  • Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Comply with all federal, state, and local laws, as well as company policy, regarding safeguarding all customer vehicles, property, and information
Requirements
  • ASE certifications heavily preferred
  • Manufacturer certifications heavily preferred
  • Previous automotive technician experience required
  • Must have basic tools
  • Must have great technical and mechanical skills
  • Must be a team player and have the ability to work repetitively on complex tasks
  • Must be a minimum of eighteen years of age
  • Must have a valid driver's license
  • Must be able to pass pre-employment screening (background & drug test)
Benefits

We offer a comprehensive benefits package, including:

  • Weekly pay
  • Paid holidays & paid time off
  • Deferred Holiday Pay Match
  • Paid training
  • Stock Awards (select management and front-line team member's eligible)
  • Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
Learning and Development

We are committed to the growth and development of our team members, offering:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
Additional Advantages

We offer a range of additional benefits, including:

  • Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Aggressive Employee referral program with bonus opportunities