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Part Time Sales Associate
2 months ago
Job Summary
The main duties of a Sales Associate at James Avery are to provide exceptional customer service and assist guests in their selection and purchase of merchandise.
Key Responsibilities
- Deliver outstanding customer service and resolve guest issues effectively.
- Enter guest data and sales information into the Point of Sale (POS) system accurately and efficiently.
- Present jewelry from stock to guests and replace items in correct areas when sales are completed.
- Repair, polish, or solder jewelry (for those 18 and older).
- Utilize the GUESTS program when interacting with guests on the sales floor or phone and when handling guest-owned jewelry.
- Provide knowledgeable service to guests on product information using in-store tools and training.
- Box and wrap sales for gift presentation.
- Achieve established individual Key Performance Metrics.
- Assist Store Management in achieving store Key Performance Indicator Metrics.
- Assist with daily housekeeping and maintenance duties.
- Attend all required meetings.
Requirements
- Good communication skills.
- Good organizational skills and time management.
- Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Strong problem-solving skills and the ability to quickly learn new technology.
- Possess strong problem diagnosis skills and the ability to work effectively under pressure.
- Enthusiastic, willing to learn, and contributes to a positive team spirit.
Preferred Qualifications
- Previous retail sales or guest service experience.
