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Retail Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Associate. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.
Key Responsibilities- Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
- Operate cash registers, process transactions, and maintain a clean and organized sales floor.
- Assist members with purchasing decisions, locate merchandise, and promote company products and services.
- Maintain a positive attitude, greet members, and thank them for their business.
- Work collaboratively with colleagues to achieve sales goals and maintain a high level of customer satisfaction.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively.
- Excellent communication and interpersonal skills.
- Ability to stand for long periods, lift up to 25 pounds, and move quickly around the sales floor.
- Competitive hourly wage and performance-based bonus opportunities.
- Opportunities for career growth and advancement within the company.
- A comprehensive benefits package, including medical, vision, and dental coverage.
- 401(k) and stock purchase plan options.
- Paid time off and holidays.
At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Retail Customer Service Associate, you will have the opportunity to work with a diverse team of professionals, develop your skills and knowledge, and contribute to the success of our business. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
