Reception and Administrative Assistant
3 weeks ago
We are seeking an organized and detail-oriented Reception and Administrative Assistant to join our team at Cha Chas Doggie Daycare Inc. As the first point of contact, you will be responsible for managing day-to-day operations, handling phone calls, and providing exceptional customer service. The ideal candidate will have excellent communication skills, computer proficiency, and the ability to multitask in a fast-paced environment.
**Responsibilities:**
• Greet guests as they arrive and departing dogs from group play areas.
• Provide general customer service and attend to the needs of customers throughout their services.
• Handle phone calls, emails, and in-person interactions with a high level of professionalism and courtesy.
• Maintain accurate records and disseminate company policy information as needed.
• Perform various dog handling tasks, such as waste removal, feeding, introducing, and removing dogs from group play areas.
• Utilize cloud-based CRMs, open communication platforms, and various email programs to manage day-to-day operations.
**Requirements:**
To be successful in this role, you will need:
• 2+ years of customer service experience, preferably in a reception or administrative capacity.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Strong work ethic and positive attitude, with the ability to work in a fast-paced environment.
• Proficiency in computers and scheduling software, including cloud-based CRMs and email programs.
• Ability to lift 50 lbs without assistance.
Salary Estimate: $40,000 - $50,000 per year, depending on experience.
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