Guest Experience Sales Specialist

5 days ago

CA United States Bob's Discount Furniture Full time
Unlock Your Potential as a Retail Guest Experience Specialist

At Bob's Discount Furniture, we're on a mission to provide an exceptional shopping experience for our customers. As a Retail Guest Experience Specialist, you'll play a vital role in helping us achieve this goal.

About the Role

We're seeking a highly motivated and customer-focused individual to join our team. As a Retail Guest Experience Specialist, you'll be responsible for providing world-class customer service, building relationships with clients, and helping them find the perfect furniture solutions for their homes.

Key Responsibilities

* Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision a reality
* Provide exceptional customer service and offer customers an unforgettable shopping experience
* Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills
* Develop and maintain a customer base through networking and client follow-up to ensure customer satisfaction before and after the sale
* Generate sales through a low-pressure consultative approach

What We Offer

* A competitive hourly advance/draw vs commission pay structure with bonus potential
* National Health, Dental, and Vision coverage
* Life insurance - Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance
* 401(k) Profit Sharing Plan - Generous Company match
* Paid Personal/Sick Days
* Paid Vacation, Sick Days, Holidays, and your Birthday
* Employee Assistance Program
* Generous Employee Discount
* The flexibility of working a Retail Schedule (weekends, evenings & holidays)
* Bob's Bail Out Program
* Bob's Helping Hand Program

Requirements

* Energetic, self-motivated sales professional with exceptional interpersonal, listening, and communication skills, bilingual a plus
* Ability to network and build relationships with customers
* Competitive, goal-oriented nature with the ability to work well in a team environment
* Flexibility to work a 5-day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either/or for Part Time), and most holidays
* Basic computer skills
* Previous sales experience in retail commission-based sales environment a plus, but not required
* Strong organizational skills

Expected Base Pay (Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities):
$16.00 advance against commission

At Bob's Discount Furniture, we're committed to providing equal employment opportunity to all employees and applicants for employment. We're an equal opportunity employer and welcome applications from diverse candidates.

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