Guest Service Support Expert

2 weeks ago


Kennedy Space Center, United States free-classifieds-usa Full time
Guest Service Support Expert

We are seeking a highly skilled Guest Service Support Expert to join our team at JW Marriott Orlando Bonnet Creek Resort & Spa. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Responsibilities:

  • Provide support to the front desk team, handling guest inquiries and resolving issues in a timely and professional manner.
  • Assist with food and beverage operations, including setting tables, assisting the kitchen, and cleaning work areas.
  • Ensure the smooth operation of our resort, including managing supplies, maintaining a clean and organized environment, and providing excellent customer service.
  • Work collaboratively with other departments to ensure seamless service delivery and exceed guest expectations.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong problem-solving skills, with the ability to think critically and resolve issues efficiently.
  • Ability to lift up to 25 pounds, stand for long periods, and move around the resort as needed.

About Us:

Marriott International is a global hospitality leader, committed to delivering exceptional guest experiences and creating opportunities for our employees to grow and succeed. We are proud to be an equal opportunity employer, dedicated to diversity, equity, and inclusion in all aspects of our business.



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