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Overnight Guest Service Representative
2 months ago
Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced environment where no two nights are ever the same? As an Overnight Guest Service Agent with Conrad Hotels & Resorts, you'll be the face of our luxury brand, ensuring that every guest feels welcome and valued.
Key Responsibilities:- Provide prompt and courteous service to guests, ensuring a seamless check-in and check-out experience
- Resolve guest challenges and concerns in a professional and empathetic manner
- Upsell and promote hotel services and amenities to enhance the guest experience
- Collaborate with the front desk team to ensure efficient and effective operations
We're seeking individuals who embody the Conrad Hotels & Resorts values of hospitality, integrity, leadership, teamwork, ownership, and now. If you're a team player with a passion for delivering exceptional guest experiences, we want to hear from you
Benefits:- Competitive salary and benefits package
- Opportunities for career growth and development
- Recognition and rewards programs
- Supportive parental leave and employee stock purchase program
At Conrad Hotels & Resorts, we're committed to creating a workplace culture that's inclusive, diverse, and supportive of our Team Members' well-being. If you're ready to take your career to the next level and join a team that's passionate about delivering exceptional guest experiences, apply today