Restaurant Operations Manager

5 days ago


Brookfield, Wisconsin, United States Raising Cane's Full time
About Raising Cane's

Raising Cane's is a fast-paced and dynamic company that serves the best tasting and most craveable chicken finger meals. Our company culture is unique and focused on providing an exceptional customer experience.

Job Description

The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture. This includes managing cash handling, ensuring accountability, and enforcing Raising Cane's policies and standards.

Key Responsibilities:
  • Ensures operations meet Raising Cane's standards in all restaurant zones during a shift
  • Acts as manager on duty and opens and closes the restaurant
  • Manages cash handling and ensures accountability
  • Enforces Raising Cane's policies and standards
  • Executes shift management meeting Raising Cane's operations and safety standards
  • Directs crewmembers during a shift
  • Provides exemplary customer service
  • Utilizes reward and recognition program for the crewmembers in the restaurant
  • Authorizes employee functions requiring manager approval
  • Ensures cleanliness of the restaurant and ensures the facility is in good working order
Requirements for Success:
  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize problems, set goals, execute and convert plans into action to solve problems
  • Knowledge and skills in staffing, scheduling, people and cost management
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • Must complete all required Raising Cane's company training programs
  • 1+ years of restaurant or retail management experience
  • Must be 18 years of age or older
  • High school diploma or equivalent preferred
Benefits and Perks:
  • Medical, Dental, Vision & Pharmacy Benefits
  • Dependent Care & Healthcare Flexible Spending Account
  • Pet Insurance
  • 401(k) With Employer Match (age 21 & older)
  • Tuition Reimbursement
  • Short-term & Long-term Disability
  • Crewmember Assistance Program
  • Perks & Rewards for Restaurant Managers: Weekly Pay, Paid Time Off & Sick time, 8 paid Holidays a year, Early closure for company events, Casual Work Attire, Perkspot Employee Discount Programs


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