Patient Services Coordinator III

3 weeks ago


Charlotte North Carolina, United States Novant Health Full time
Job Summary

We are seeking a highly skilled Patient Services Coordinator III to join our team at Novant Health. This role is responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Key Responsibilities
  • Timely and accurately record patient demographics, insurance information, and patient charges.
  • Schedule patient appointments in a timely and accurate manner.
  • Provide cross-training in multiple administrative support functions.
  • Utilize medical office software to update patient demographic information, post charges, and schedule patient appointments.
  • Develop and maintain strong relationships with patients, families, and healthcare teams.
Requirements
  • High School Diploma or GED required.
  • One year of clerical experience in a medical office setting required.
  • Excellent verbal communication skills and ability to work with changing priorities.
  • Strong organizational, problem-solving, and critical thinking skills.
  • Ability to maintain confidentiality and interact with individuals of all cultures and levels of authority.
  • Basic medical terminology required, with knowledge of EPIC systems and multiple payor billing requirements.
Preferred Qualifications
  • Proficient in the use of all computer software utilized in the practice.
About Novant Health

Novant Health is a leading healthcare provider in the region, committed to delivering exceptional patient care and service. Our team members are part of an environment that fosters teamwork, engagement, and community involvement.



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