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Customer Service Representative

2 months ago

Houston, Texas, United States Mister Car Wash Full time

About Mister Car Wash

Mister Car Wash is a dynamic and fast-paced environment where we strive to provide exceptional customer service and create a positive experience for our guests. As a Guest Services Specialist, you will be part of a team that is dedicated to delivering outstanding service and hospitality in every interaction.

Key Responsibilities

  • Work collaboratively with our team to create a welcoming and engaging atmosphere for our customers.
  • Build strong relationships with customers by actively listening to their needs and providing personalized recommendations.
  • Deliver exceptional customer service by being attentive, responsive, and courteous in every interaction.
  • Ensure a safe and clean environment for our customers by following all safety procedures and maintaining the location's appearance.
  • Participate in ongoing training and development to enhance your skills and knowledge.

Requirements

  • An outgoing personality with strong communication and interpersonal skills.
  • The ability to work effectively in a fast-paced environment and adapt to changing situations.
  • A strong work ethic and a team-player attitude.
  • The ability to pass a pre-employment background check.

What We Offer

  • Competitive hourly pay and tips.
  • Generous paid time off starting day one.
  • Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more.
  • Flexible scheduling.
  • Growth opportunities with a national employer.
  • Best-in-class training and development to take your career to the next level.
  • Free car washes weekly.
  • Tuition reimbursement for GED or college courses, trade certifications, and ESL classes.