Hotel Security Officer

4 weeks ago


Tempe, Arizona, United States MSCCN Full time
Job Title: Hotel Security Officer

Omni Tempe Hotel at ASU is seeking a highly skilled and proactive Hotel Security Officer to join our team. As a key member of our Loss Prevention team, you will play a critical role in ensuring the safety and security of our guests, associates, and hotel assets.

Responsibilities:
  • Conduct regular patrols of the hotel property to ensure a safe and secure environment for all guests and associates.
  • Respond promptly to safety and security incidents, providing first aid assistance and ensuring timely medical intervention if necessary.
  • Accurately complete all required documentation, including incident reports, witness statements, and daily activity logs.
  • Monitor security cameras and alarm systems, ensuring that all safety protocols are followed.
  • Control access to the property by issuing and collecting visitor badges and conducting regular bag checks for associates.
  • Assist the Director of Loss Prevention in maintaining and checking alarm systems, securing building doors, service areas, and delivery areas.
  • Act as a point of contact during emergencies, guiding guests and associates to safety and coordinating with hotel management.
  • Handle disturbances with a calm and professional demeanor, defusing situations to maintain a peaceful environment for guests and associates.
  • Participate in daily stand-up meetings, staff meetings, and training sessions, communicating effectively with team members to share relevant information and updates from previous shifts.
  • Proactively identify, report, and correct unsafe conditions on the property, ensuring a safe environment for all.
Requirements:
  • Ability to stand, sit, or walk for extended periods or for the entirety of a work shift.
  • Capability to lift, carry, push, or pull objects weighing up to 50 pounds independently and over 75 pounds with assistance.
  • Strong communication skills, both verbal and written, with proficiency in using telephones, email, radios, and internal reporting systems.
  • Detail-oriented, service-focused, with a friendly and approachable demeanor.
  • Excellent problem-solving abilities and the capacity to remain calm under pressure.
  • Computer proficiency and experience with security systems are preferred.
  • First Aid/CPR Certification is highly desirable.
  • Flexibility to work a variety of shifts, including days, evenings, overnights, weekends, and holidays.

This is a full-time, on-site position with no work from home flexibility. Omni Hotels & Resorts is an equal opportunity employer - vets/disability.



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