Executive Director of Store Operations

4 weeks ago


Woburn, Massachusetts, United States MobilityWorks Full time
Job Title: General Manager

Job Summary:

The General Manager is responsible for overseeing the overall operations of the store, ensuring seamless execution of the store operations playbook, and driving business growth. This role requires strong leadership skills, excellent communication, and a customer-centric approach.

Key Responsibilities:

  • Supervise all aspects of store operations, including sales, service, and inventory management.
  • Develop and implement strategies to drive business growth, improve customer satisfaction, and increase revenue.
  • Collaborate with the HR Department to recruit and retain top talent, ensuring a skilled and motivated team.
  • Provide coaching and mentorship to team members, promoting a culture of continuous learning and development.
  • Manage store performance, analyzing data and making informed decisions to drive business results.
  • Partner with the Regional Sales Manager to review performance metrics and identify areas for improvement.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • High school diploma or equivalent required; 2-3 years of experience in sales management preferred.
  • Exceptional customer service skills and experience.
  • Proficiency in Microsoft Office products and technical aptitude.
  • Demonstrated ability to work independently with minimal supervision.
  • Strong computer skills with familiarity in SalesForce.

Employment Type: Full Time



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