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Financial Center Manager Associate

1 month ago

Bloomington, Indiana, United States Fifth Third Full time
Job Summary

We are seeking a highly motivated and experienced Financial Center Manager Associate to join our team at Fifth Third Bank. This role will provide a comprehensive onboarding and education program, including rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management.

Key Responsibilities
  • Complete the FCMA roadmap and all onboarding activities, including the successful completion of a Consultative Selling Skills Certification.
  • Become proficient in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
  • Gain knowledge and demonstrate a working knowledge of Fifth Third's products, services, processes, and internal resources to stay informed, guide, and lead the team.
  • Become skilled in the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs.
  • Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support.
  • Learn how to source, develop, coach, and lead a team that reinforces our Core Values and business strategies.
  • Learn to cultivate a One Bank culture that proactively collaborates with business partners.
  • Participate in activities that benefit the communities we serve.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee.
Requirements
  • College degree or two or more years of leadership experience in a sales environment.
  • Ability to professionally represent Fifth Third Bank in verbal and written communication.
  • Capable of analyzing credit and financial information.
  • Ability to successfully execute and coach sales activities.
  • Exhibits business acumen.
  • Demonstrated ability in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Working Conditions
  • Normal office environment.
  • Extended viewing of computer screens.
  • Periodic travel within the Bancorp footprint to attend meetings and/or training.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.