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Assistant Food and Beverage Manager
1 month ago
We are seeking a highly skilled and experienced Assistant Food and Beverage Manager to join our team at Golden Route Operations. As a key member of our food and beverage team, you will be responsible for the day-to-day operations of our food outlets, ensuring the efficient and smooth operation of our restaurants, bars, and cafes.
Key Responsibilities:
• Assist in the hiring, training, and development of departmental employees
• Act as a liaison between line staff and departmental leadership to ensure leadership is aware of any challenges with job performance, staffing levels, and/or job tasks
• Address guest concerns by providing guest service recovery
• Monitor team member compliance with all department policies and procedures
• Accurately report team member incidents to the Food and Beverage Manager and team member injuries to Security immediately
• Maintain par levels for all inventory, supplies, and equipment, utilizing Company ordering systems to place outlet orders on a regular basis
• Ensure that all inventory is properly stored and rotated, completing monthly inventory requirements
• Assist the Food and Beverage Manager with interviewing, hiring, training, and developing all team members, monitoring for performance efficiencies
• Monitor and assist Host(ess) in greeting and escorting guests to their tables, ensuring optimal guest service
• Access all functions of the POS system in accordance with specifications, cashiering in outlets as needed to assist with short-staffed needs and prioritize guest service expectations
• Accurately void, refund, and comp checks according to Department policies and procedures and accounting requirements
• Properly implement, assist, and expedite manual procedures for system-down POS issues and ensure accuracy from all staff cash drawers
• Run system-closing reports and ensure that all servers' checks are closed before they sign out
• Ensure that all food outlets and workstations are clean, organized, and that equipment is cleaned, maintained, and in proper function
• Maintain the responsibility of all food outlet SNHD standards and regulations, including daily Department health inspections, charts, and documentation
• Ensure compliance with all applicable gaming laws and company internal controls, policies, and procedures, Title 31, and federal regulations, as they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
Requirements:
• Three years of experience as an Assistant F&B Manager/Supervisor, preferably in all aspects of various dining atmospheres
• Computer basic mathematical calculations
• Familiarity with food and beverage cost controls
• Servsafe Preferred
• High school diploma, some college preferred
• Minimum 21 years of age
• Ability to communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States
Work Environment:
• Frequently stand and walk throughout the properties
• Occasionally sit and work at a desk
• Occasionally squat, kneel, reach, bend, twist
• Lift, carry, push, pull, or otherwise move objects weighing up to 50 lbs
• Work for sustained periods of time maintaining concentrated attention to detail
• Use of chemicals
• Need to distinguish between shades of color
• Hearing, vision, speech, and literacy (critical)
• Communicate via radios
• May be scheduled extended shift hours
• Work Environment Potential Conditions
• Indoor and outdoor
• Smoky and noisy
• Hot and cold temperatures
• Slippery surfaces, chemical agents, and exposure to dust, fumes, and/or gas