SCCM/Intune Solution Architect

2 days ago

Princeton, New Jersey, United States Genpact Full time
About the Role

Genpact is seeking a highly skilled SCCM/Intune Solution Architect to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and managing SCCM and Intune solutions for modern device management.

Key Responsibilities
  • Architect and implement comprehensive OS imaging, deployment, and patching strategies.
  • Ensure seamless integration with existing IT infrastructure and processes.
  • Lead and manage large-scale deployment projects from planning to execution.
  • Coordinate with cross-functional teams to ensure project timelines and objectives are met.
  • Provide technical leadership and mentorship to junior consultants and team members.
  • Monitor and maintain SCCM and Intune environments to ensure optimal performance.
  • Troubleshoot and resolve issues related to OS deployment, application delivery, and patch management.
  • Implement automation scripts and tools to streamline deployment and patching processes.
  • Collaborate with clients to understand their business requirements and translate them into technical solutions.
  • Provide expert advice and guidance on best practices for modern device management.
  • Conduct training sessions and workshops for client IT staff.
  • Create and maintain detailed documentation for all deployments and configurations.
  • Generate reports on deployment success rates, compliance, and overall system health.
  • Present findings and recommendations to stakeholders and senior management.
Requirements
  • Bachelor's or master's degree in a relevant field.
  • Minimum 5 years of experience in IT, with a focus on SCCM and Intune.
  • Strong understanding of Windows OS deployment technologies (WDS, MDT, Autopilot).
  • Proficiency in scripting languages such as PowerShell.
  • Familiarity with Azure Active Directory and related cloud services.
  • Strong understanding of network protocols and security best practices.
  • Experience/knowledge on Windows Defender implementation and troubleshooting.
  • Knowledge on reporting using end point analytics and Power BI.
  • Excellent written and verbal communication skills.
Preferred Qualifications
  • Demonstrated ability in setting up and handling SCCM and Intune environments.
  • Design, implementation, and experience along with SCCM.
  • Good knowledge on Azure active directory and its integration with Intune/Endpoint manager, CMG (cloud management gateway), CMD cloud service and CMG connection point.
  • Experience in implementing Windows Hello, Auto Pilot etc.
  • Good knowledge in scripts by using PowerShell to reduce the human efforts, cost and improving efficiency.
About Genpact

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

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