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Chief Healthcare Officer
2 months ago
About the Role:
The Health Plan Chief Executive Officer will be responsible for leading the health plan team to navigate a rapidly changing industry and leverage innovation to capture opportunities for growth and improvement. This role will require a strong vision for the team and the ability to drive industry-leading customer service and satisfaction levels.
Key Responsibilities:
- Create an overall vision for the health plan team to ensure they can navigate a rapidly changing industry and leverage innovation to capture opportunities for growth and/or improvement
- Develop and execute market-specific strategies to drive sustainable and profitable growth while setting the strategic direction to drive business growth
- Drive industry-leading customer service and satisfaction levels as measured in Net Promoter Scores
- Build, develop, improve, influence and expand relationships with key government sector customer groups, providers/provider networks within the market
- Manage multiple levers of health plan profitability (e.g. rate advocacy, member retention, utilization management, Star performance and Medicaid Quality)
Requirements:
- Bachelor's degree or equivalent
- 8+ years of successful leadership experience in leading and managing people
- 8+ years of P&L and / or extensive budgeting experience as well as strategic planning and development
- Experience with community-based organizations, FQHC's, and / or Medicaid
- Relevant experience focused on addressing Social Determinants of Health, Health Equity and Healthcare Disparities
- Expert level of proficiency working in a fast-paced matrix organization / environment with an enterprise focus
- Prior leadership experience in program execution
Preferred Qualifications:
- 5+ years of experience with community-based organizations, FQHC's, and/or Medicaid and prior relevant work experience focused on addressing Social Determinants of Health, Health Equity and Health Care Disparities
About UnitedHealth Group:
UnitedHealth Group is a Fortune 7 leader committed to helping people live healthier lives and making the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
Equal Employment Opportunity:
UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.