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Hotel Housekeeping Staff

2 months ago

Walnut Creek, California, United States Holiday Inn Express Walnut Cr Full time

Job Overview:

A Room Attendant plays a crucial role in ensuring that guest accommodations are clean, welcoming, and well-maintained. This position involves daily cleaning of guest rooms, hallways, and common areas in accordance with hotel standards. Responsibilities include replenishing room supplies, changing bed linens, and maintaining a well-stocked housekeeping cart while adhering to safety and security protocols.

El puesto de Recamarera es fundamental para garantizar que las habitaciones de los huéspedes estén limpias, acogedoras y bien mantenidas. Esta función implica la limpieza diaria de las habitaciones de los huéspedes, pasillos y áreas comunes de acuerdo con los estándares del hotel. Las responsabilidades incluyen reabastecer los suministros de las habitaciones, cambiar la ropa de cama y mantener un carro de limpieza bien surtido, cumpliendo con los protocolos de seguridad y protección.

Key Responsibilities:

  • Provide friendly and attentive service to guests and colleagues.
  • Adhere to attendance standards as per hotel scheduling requirements.
  • Maintain a professional appearance, including wearing the designated uniform and name tag.
  • Follow hotel policies and procedures to ensure safe and efficient operations.
  • Thoroughly clean and restock guest rooms as per the shift requirements.
  • Prepare the housekeeping cart with necessary supplies before starting cleaning duties.
  • Remove trash and soiled linens from guest rooms promptly.
  • Complete additional tasks as assigned by supervisors or management.
  • Perform deep cleaning tasks as needed, which may include furniture disassembly.
  • Deep cleaning responsibilities may involve changing air conditioning filters, cleaning coils, and touching up paint or furniture.

Qualifications:

  • High School diploma or equivalent preferred, with experience in hospitality or related fields.
  • Strong attention to detail and effective communication skills, both verbal and written.
  • Ability to convey information clearly and evaluate alternative actions quickly.
  • Capability to work well under pressure in a fast-paced environment.

This position offers a unique opportunity to contribute to the overall guest experience at our hotel, ensuring that every stay is enjoyable and memorable.