Customer Service Professional

5 days ago


Amelia Court House, Virginia, United States Southern States Full time
About the Role

As a Customer Service Associate at Southern States Cooperative, you will play a vital part in ensuring exceptional customer experiences. This is a part-time position that involves performing various tasks including cashiering, customer service, light housekeeping, and general stocking.

Key Responsibilities
  • Greet customers warmly and maintain a professional demeanor to provide excellent customer service.
  • Process transactions efficiently using cash registers and credit/debit card terminals, while maintaining accurate cash handling and proper change procedures.
  • Maintain store appearance by replenishing merchandise, facing products on shelves, and adhering to daily housekeeping duties.
  • Assist with various other functions as assigned to support the team's success.
Requirements
  • Demonstrate consistent customer-focused interpersonal skills, communicate effectively in a positive and professional manner.
  • Able to learn and consistently demonstrate knowledge of facility guidelines and standard operating procedures for handling cash and utilizing point of sale equipment.
  • Able to apply knowledge of store merchandise to answer customer questions and make recommendations.
  • Possess attention to detail to ensure accuracy in check-out, exchange, and return transactions.
Compensation and Benefits

The estimated salary for this role is $12.50 per hour, reflecting the importance of delivering top-notch customer service and meeting sales targets. Benefits include opportunities for growth and development within the company.

Work Environment

This role primarily takes place in a climate-controlled environment, but may occasionally involve working outdoors to assist customers. Essential job functions require standing, walking, bending, reaching, and using hands repetitively.



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