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Cloud Senior Site Reliability Engineer

2 months ago

Jersey City, New Jersey, United States Bank of America Full time
Job Description

Job Summary:

We are seeking a highly skilled Cloud Senior Site Reliability Engineer to join our team at Bank of America. As a key member of our cloud infrastructure team, you will be responsible for designing, building, and maintaining our next-gen AWS platform.

Key Responsibilities:

  • Collaborate with a diverse set of engineers, architects, and teams to design, develop, test, and implement secure, robust, highly available and scalable solutions for BofA's External Cloud Platform
  • Collaborate with other software engineers and teams to design and implement deployment approaches using highly scalable, automated, continuous integration and continuous delivery pipelines
  • Responsible for all aspects of reliability, collaborate with technical experts, key stakeholders, and team members to resolve complex problems, owning the issue until you are sure it will not reoccur
  • Deep understanding of SRE practices, service level indicators, and service level objectives; proactively utilize them to resolve issues before they impact customers
  • Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of the platform
  • Implement infrastructure, configuration, and network as code for the applications and platforms in your remit
  • Identify opportunities to eliminate toil and automate the triage of issues to improve overall operational stability
  • Collaborate with others to identify, analyze, and resolve platform vulnerabilities
  • Proactively promotes the adoption of site reliability engineering best practices within the team and organization
  • Participate in 24x7 on-call coverage follow the sun model and performs blameless Postmortems (RCAs) as needed

Requirements:

  • 15 years of combined experience in either SRE, software development, or infrastructure engineering (10 years with an advanced degree in Computer Science or related technical field)
  • 7+ years of hands-on experience building and maintaining cloud platforms on a major cloud service provider
  • Strong experience in implementing, monitoring, and maintaining a highly scalable and resilient Data Services platform on Amazon Web Services
  • Strong experience with monitoring tools such as Grafana, Prometheus, Splunk, or Dynatrace, as well as AWS native tools like CloudWatch & CloudTrail, Azure Monitor and Log Analytics
  • Proficiency in implementing, monitoring, and maintaining a Databricks, RDS, or OpenAI platform
  • Proficient in at least one programming language such as Python, Java/Spring Boot, and.Net; 5+ years applied experience in Python/Java
  • Proficiency in implementing CI/CD pipelines with tools such as git and Jenkins, familiarity with using a GitOps model
  • Advanced knowledge of networking (firewalls, DNS, Load Balancing, Proxies, etc.)
  • Advanced understanding of Linux & Windows operating systems including shell scripting
  • Excellent interpersonal, organizational and communication (written, verbal, and presentation) skills are a must
  • Proven ability to work independently with minimal supervision and as part of a team with direct responsibilities and an ability to juggle competing priorities and adapt to changes in project scope

Preferred Qualifications:

  • Strong experience working with a complex IAM infrastructure, including Active Directory, Azure AD Connect, Azure AD, and PingIdentity, Okta, or other SSO solutions
  • Proficiency in creating automation using Python, Terraform, or Ansible
  • Proficiency in implementing, monitoring, and maintaining a Databricks, CosmosDB, or OpenAI platform
  • Experience in implementing, monitoring, and maintaining a highly scalable and resilient enterprise platform on Microsoft Azure using native services related to compute, storage, networking, security, and observability
  • Experience with containerization technologies such as EC2, EKS, Fargate, Openshift, or Kubernetes
  • Understanding of cost management, inventory management, FinOps model

Skills:

  • Architecture
  • Collaboration
  • Innovative Thinking
  • Result Orientation
  • Solution Design
  • Adaptability
  • Analytical Thinking
  • Influence
  • Stakeholder Management
  • Technical Strategy Development
  • Automation
  • DevOps Practices
  • Production Support
  • Project Management
  • Risk Management