Cloud Senior Site Reliability Engineer

4 weeks ago

Jersey City, New Jersey, United States Bank of America Full time
Job Title: Cloud Senior Site Reliability Engineer

At Bank of America, we are committed to delivering exceptional customer experiences through the power of technology. As a Cloud Senior Site Reliability Engineer, you will play a critical role in designing, building, and maintaining our next-gen AWS platform.

Key Responsibilities:
  • Collaborate with cross-functional teams to design, develop, test, and implement secure, robust, highly available, and scalable solutions for BofA's External Cloud Platform.
  • Work with software engineers and teams to design and implement deployment approaches using highly scalable, automated, continuous integration, and continuous delivery pipelines.
  • Own all aspects of reliability, collaborating with technical experts, key stakeholders, and team members to resolve complex problems and ensure they do not recur.
  • Develop a deep understanding of SRE practices, service level indicators, and service level objectives to proactively resolve issues before they impact customers.
  • Analyze large, diverse data sets to gather insights and develop visualizations and reporting to drive continuous improvement of the platform.
  • Implement infrastructure, configuration, and network as code for applications and platforms in your remit.
  • Identify opportunities to eliminate toil and automate the triage of issues to improve overall operational stability.
  • Collaborate with others to identify, analyze, and resolve platform vulnerabilities.
  • Proactively promote the adoption of site reliability engineering best practices within the team and organization.
  • Participate in 24x7 on-call coverage follow the sun model and perform blameless postmortems as needed.
Requirements:
  • 15 years of combined experience in SRE, software development, or infrastructure engineering (10 years with an advanced degree in Computer Science or related technical field).
  • 7+ years of hands-on experience building and maintaining cloud platforms on a major cloud service provider.
  • Strong experience in implementing, monitoring, and maintaining a highly scalable and resilient Data Services platform on Amazon Web Services.
  • Strong experience with monitoring tools such as Grafana, Prometheus, Splunk, or Dynatrace, as well as AWS native tools like CloudWatch & CloudTrail, Azure Monitor, and Log Analytics.
  • Proficiency in implementing, monitoring, and maintaining a Databricks, RDS, or OpenAI platform.
  • Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net; 5+ years applied experience in Python/Java.
  • Proficiency in implementing CI/CD pipelines with tools such as git and Jenkins, familiarity with using a GitOps model.
  • Advanced knowledge of networking (firewalls, DNS, Load Balancing, Proxies, etc.).
  • Advanced understanding of Linux & Windows operating systems, including shell scripting.
  • Excellent interpersonal, organizational, and communication (written, verbal, and presentation) skills.
  • Proven ability to work independently with minimal supervision and as part of a team with direct responsibilities and an ability to juggle competing priorities and adapt to changes in project scope.
Desired Qualifications:
  • Strong experience working with a complex IAM infrastructure, including Active Directory, Azure AD Connect, Azure AD, and PingIdentity, Okta, or other SSO solutions.
  • Proficiency in creating automation using Python, Terraform, or Ansible.
  • Proficiency in implementing, monitoring, and maintaining a Databricks, CosmosDB, or OpenAI platform.
  • Experience in implementing, monitoring, and maintaining a highly scalable and resilient enterprise platform on Microsoft Azure using native services related to compute, storage, networking, security, and observability.
  • Experience with containerization technologies such as EC2, EKS, Fargate, Openshift, or Kubernetes.
  • Understanding of cost management, inventory management, FinOps model.
Skills:
  • Architecture
  • Collaboration
  • Innovative Thinking
  • Result Orientation
  • Solution Design
  • Adaptability
  • Analytical Thinking
  • Influence
  • Stakeholder Management
  • Technical Strategy Development
  • Automation
  • DevOps Practices
  • Production Support
  • Project Management
  • Risk Management
Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details:

US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101)

Pay and benefits information:

Pay range: $149,188,900.00 annualized salary, offers to be determined based on experience, education, and skill set.

Discretionary incentive eligible: This role is eligible to participate in the annual discretionary plan.

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources, and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status, or any factor prohibited by law.

To view the EEO is the Law poster, CLICK HERE.

To view the EEO is the Law Supplement, CLICK HERE.

View the LA County Fair Chance Ordinance.

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

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