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Fitness Studio Ambassador

2 months ago

Fairfax Station, Virginia, United States Orangetheory - Franchise #0248 Full time
Job Title: Orange Ambassador

At Orangetheory - Franchise #0248, we are seeking a highly motivated and customer-focused Orange Ambassador to join our team. As a key member of our front of the house operations, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a friendly and welcoming experience for all members and guests.
  • Meet and exceed key performance sales indicators for package offerings, memberships, membership renewals, retail sales, and maximizing workout traffic.
  • Lead OTF studio previews with prospects and/or fitness program holders, showcasing the benefits of our unique fitness experience.
  • Maintain accurate records using established OTF sales systems, ensuring seamless operations and data-driven decision-making.
  • Conduct telephone inquiries, follow-up calls, and customer care calls to provide personalized support and drive sales.
Requirements:
  • Previous sales experience, with strong sales skills and a proven track record of meeting sales targets.
  • Solid verbal and written communication skills, with the ability to effectively communicate with diverse groups and individuals.
  • Able to multi-task and excel in a fast-paced, dynamic environment.
  • Functional computer skills, including Microsoft Office basic programs (Word, Excel), Internet, and basic computer program software use.
  • Health and fitness-minded, with a passion for delivering exceptional customer experiences.
What We Offer:
  • Competitive compensation and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Flexible scheduling to accommodate your needs.