Crime Center Shift Supervisor
1 week ago
Join the City of Atlanta, GA team as a Real Time Crime Center Shift Supervisor. This role is responsible for leading a team of analysts, coordinating training and scheduling, and ensuring staff follow department procedures and federal/state/municipal law.
Key Responsibilities:- Lead a team of analysts, including coordination of training, scheduling, and task delegation
- First line supervisory functions, ensuring staff follow department procedures and federal/state/municipal law
- Collect productivity statistics and produce weekly reports for the RTCC Operations Commander
- Coordinate efforts of supervised shifts with directives from the RTCC Operations Commander
- Monitor team workload and act as a point of contact for requests within the Police Department
- Manage the collection of criminal intelligence data for entry into information storage and retrieval systems
- Monitor RTCC software suite for automatically generated alerts and respond if needed
- Monitor police dispatch frequencies and offer assistance as issues arise
- Complete incident reports and after-action reports as needed
- Bachelor's degree in Criminal Justice or similar field
- Five to ten years of experience reviewing video footage, data mining, and experience with multiple software programs
- Prior experience in a supervisory role
- Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within three months of hire
The Real Time Crime Center operates 24 hours a day, seven days a week. Shifts can be throughout the day, albeit on a normal schedule. Analysts may be requested to work overtime hours or on their days off in special circumstances.
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Real Time Crime Center Shift Supervisor
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