Global Service Delivery Director

3 weeks ago


San Francisco, California, United States Robotic Medical Device Company Full time
Job Summary:

We are seeking a Global Service Delivery Director to lead our global team supporting customers. This is a key role in the company with the ideal candidate bringing experience in managing both customer and technical service activities for complex products.

The Global Service Delivery Director will be responsible for managing all aspects of the customer experience, including handling all in-bound customer queries, managing warranty obligations and customer repairs, and creating customer orders. Our customers range from health care facilities using our robotic medical devices to individual users of our personal exoskeleton.

The estimated salary for this position is $200,000 - $280,000 per year, depending on location and experience.



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