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Xfinity Retail Sales Consultant
2 months ago
We are seeking a highly motivated and customer-focused Xfinity Retail Sales Consultant to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.
Key Responsibilities- Customer Service and Sales
- Provide personalized sales and service support to customers, ensuring a world-class experience.
- Utilize knowledge and skills to achieve sales and customer experience goals.
- Product Knowledge and Demonstrations
- Develop and maintain in-depth knowledge of Xfinity products and services.
- Provide product demonstrations to educate customers on product capabilities.
- Operational and Administrative Tasks
- Perform operational and administrative tasks, including customer onboarding and issue resolution.
- Partner with customer care to resolve customer issues.
- Team Collaboration and Development
- Collaborate with sales and customer care teams to achieve sales and customer experience goals.
- Participate in training and development activities to enhance sales and customer service skills.
- Education
- High School Diploma or equivalent required.
- Experience
- 2-5 years of sales and customer service experience preferred.
- Certifications
- None specified.
- Competitive Compensation
- Base pay: $19.00 per hour.
- Targeted commission: up to $7.69 per hour.
- Benefits
- Medical, dental, and vision insurance.
- 401(k) matching.
- Discounted services.
- Xfinity Mobile discounts.
We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds.