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Retail Operations Manager

2 months ago

Norwalk, Connecticut, United States Event Network Full time

Location: Norwalk, CT

About Us: At Event Network, we are passionate about creating memorable experiences for our guests. We believe in putting our Team, Partners, Guests, and Planet first. Join us in our mission to inspire wonder and fun through our retail offerings.

Position Overview: As a Retail Operations Manager, you will oversee a specific retail location, cultivating and maintaining a high-performing and diverse team, including Assistant Managers and Sales Associates. Your leadership will be crucial in ensuring exceptional guest service and effective merchandise presentation.

Key Responsibilities:

  • Innovate strategies to enhance sales and meet objectives.
  • Maximize sales opportunities through optimal product selection and communicate inventory needs to the corporate team.
  • Manage payroll and controllable profits in accordance with established guidelines.
  • Foster strong relationships with venue partners to ensure long-term collaboration.
  • Work closely with the management team to prioritize and achieve both short-term and long-term business goals.
  • Guide the team to meet financial targets, sales objectives, and operational goals.
  • Recruit, develop, and retain a talented workforce.
  • Ensure the highest standards of guest service are consistently met.

Required Skills and Qualifications:

  • A minimum of 5 years of experience in retail management.
  • Strong background in retail sales and merchandising, with an entrepreneurial mindset.
  • Demonstrated leadership abilities, including hiring, training, and motivating staff.
  • Understanding of guest service programs and commitment to excellence.
  • Flexible availability to meet the needs of the business, including evenings and weekends.
  • Proven track record of fostering a positive work environment.

Physical Requirements: The role requires frequent standing, walking, and the ability to lift and move items up to 40 pounds. Reasonable accommodations may be made for individuals with disabilities.

Join Our Team: If you are ready to bring your talent to Event Network, we encourage you to explore this opportunity.