Child Welfare Program Manager

3 days ago


Fort Myers, Florida, United States Lutheran Services Florida Full time
Program Director - Lutheran Services Florida

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. As a key member of our team, you will play a vital role in ensuring the well-being of at-risk youth.

About LSF:

With 60 programs across the state of Florida, LSF serves a wide range of populations in need. Our mission-driven staff become part of a community that transforms lives while providing growth opportunities within the organization.

Job Summary:

We are seeking an experienced Program Director to lead our Case Management teams. This role requires a high level of energy, adaptability to irregular hours, and ability to be on-call as required. The ideal candidate will possess demonstrated leadership and administrative abilities, with excellent customer service skills and ability to establish effective working relationships with agency staff and outside service providers.

Key Responsibilities:
  • Mission-Driven Leadership: Support the vision and purpose of LSF's Case Management Organization program by providing guidance, leadership, and direction to Case Managers, Case Manager Supervisors, Permanency Team, and Support Staff.
  • Operational Decision-Making: Monitor daily operations to ensure client safety and case management progression toward agency goals, identifying cases of special interest or increased risk and arranging for staffings with Case Manager Supervisor and Assistant Program Directors.
  • Collaboration and Community Partnerships: Serve as the leader for day-to-day operational decision-making, collaborating with community partners to address barriers impacting child safety, permanency, and well-being.
  • Staff Development and Evaluation: Meet with each assigned direct report monthly to review team progress toward agency goals, perform written employee evaluations in a timely manner, and participate in recruitment, hiring, and training of new employees.
Requirements:
  • Bachelor's degree in Human Services field or equivalent experience; Master's Degree preferred.
  • Minimum 5 years of job-related experience and 3 years of progressive supervisory experience.
  • Demonstrated leadership and administrative abilities, with excellent customer service skills and ability to establish effective working relationships with agency staff and outside service providers.
  • Able to interpret statistics to monitor contract performance, identify trends, and inform decision-making.
Benefits:

LSF offers an amazing benefits package, including medical, dental, and vision insurance, Teladoc access, Employee Assistance Program, employer-paid life insurance, generous PTO policy, 403(b) Retirement plan with discretionary employer match, tuition reimbursement, and more.

Lutheran Services Florida is proud to be an equal opportunity employer, embracing diversity, equity, and inclusion in all business practices.

The estimated salary for this position is $80,000-$100,000 per year, depending on experience and qualifications.

Why Work for LSF?

As a Program Director with LSF, you will have the opportunity to make a meaningful impact in the lives of at-risk youth, while also developing your skills and career in a supportive and mission-driven environment.



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