Global Employee Relations Director
2 weeks ago
Mastercard is a global technology company that connects and powers a digital economy that benefits everyone, everywhere. Our mission is to make transactions safe, simple, smart, and accessible. We use secure data and networks, partnerships, and passion to drive innovation and solutions that help individuals, financial institutions, governments, and businesses realize their greatest potential.
We cultivate a culture of inclusion for all employees, respecting their individual strengths, views, and experiences. Our decency quotient, or DQ, drives our culture and everything we do inside and outside our company. We believe that our differences enable us to be a better team, making better decisions, driving innovation, and delivering better business results.
Job Description
The Director, Employee Relations, Analytics, Investigations, and Global Initiatives will be a member of the Employee Relations team, operating globally. This individual will bring experience in data management and insights, typically gained by working within an ER or HR functional domain, and program management to drive global ER and Health & Safety initiatives, positively impacting our culture and supporting our employees.
The role supports the development and delivery of employee relations strategies, guidelines, and procedures through ER data management analysis processes. It involves utilizing sophisticated approaches to gain a deeper understanding and provide insight into current and emerging trends across a range of people matters. Additionally, the role provides data analysis, astute insights, clarity, and commentary in an effective, efficient, repeatable, and scalable manner.
The Director will also provide investigative support, including participating in ER interviews as needed, and manage key projects in ER and Health & Safety, including governance/reporting, communications, and process improvement. Competitive candidates will be detail-oriented, execution-focused, and accomplished at driving quantifiable results within a matrix organization.
Required Skills & Qualifications
Key qualifications include a bachelor's or master's degree or equivalent work experience. The ideal candidate will have strong analytical and problem-solving skills, with the ability to organize and analyze data. They must be able to translate results of analyses into data-driven insights to ensure key messages resonate with the target audience.
The successful candidate will have end-to-end problem-solving and communication abilities, including diagnosis, data cleaning, integration, transformation, analysis, visualization, and presentation. Strong ER investigative support skills are also essential, along with the ability to listen and persuasively convey opinions and recommendations in speaking and writing.
Benefits
Mastercard offers a competitive base salary, ranging from $144,000 to $230,000, based on location, experience, and other qualifications for the role. Employees may also be eligible for an annual bonus or commissions, depending on the role. Benefits for full-time employees generally include insurance, flexible spending accounts, health savings accounts, paid leaves, and 10 annual paid sick days, among others. The company also offers a best-in-class 401(k) company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, and eligibility for tuition reimbursement.
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