Quality Assurance Manager
18 hours ago
At CPS, we are seeking a Quality Assurance Manager to oversee the supervision of all daily production floor activities as it relates to quality. This individual will be responsible for coordinating quality activities and providing leadership to ensure an effective food safety and quality management system is maintained. The Quality Assurance Manager will provide technical support with an emphasis on customer expectations, continuous improvement opportunities, and productivity requirements. This position is responsible for the supervision of all daily production floor activities as it relates to quality and QA technicians. The Quality Assurance Manager will also be responsible for understanding related Quality Management Systems including SQF, HACCP, and GMP to ensure safety and quality of products.
Key Responsibilities:
Supervises daily activities of QA Technicians to ensure all QA tasks are carried as desired
Provides guidance regarding quality and food safety issues to ops and QA teams
Coach, train, and support the QA team to support business growth
Communicates daily with FSQA Techs regarding production schedule and QA issues
Trains FSQA Techs and performs new employee orientations
Maintain inventory of QC/lab supplies and coordinate training from suppliers or new equipment purchased
Works with QA Manager to discipline workers as appropriate
Reviews and organizes operational paperwork on a daily basis
Support the execution of internal and third-party audits (e.g., customer, regulatory, GFSI, etc.) and participate in inspections; analyzing the results and deficiencies found
Supports production managers, supervisors and leads during formula changes and/or product issues
Assist with the activities of the company hold, trace, & recall program. Responsible for summarizing Hold reports
Assists in familiarizing employees with plant operations as part of company safety programs
Assumes some responsibilities of the QA Manager in his/her absence
Serve as backup to the Quality Manager
Performs assignments in accordance with established Good Manufacturing Practices (GMPs), policies and procedures
Support ops and other support teams in reducing foreign object contamination
Oversee product releases
Displays appropriate work ethics in the workplace and group setting which provides a positive influence on the production floor
Performs daily product review and customer complaint reviews
About CPS:
CPS partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments. We are committed to creating the world's best desserts and maintaining the highest standards of quality and food safety. If you are passionate about quality and food safety, we encourage you to apply for this exciting opportunity.
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