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Veterinary Practice Partners: Veterinary Receptionist

2 months ago


Annapolis, Maryland, United States Veterinary Practice Partners Full time
About Us

We are a veterinary practice dedicated to providing exceptional care to our patients and their owners. Our team is passionate about delivering top-notch service and creating a welcoming environment for all.

Job Summary

We are seeking a skilled and compassionate Veterinary Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing excellent customer service, managing appointments, and ensuring a smooth flow of patients through the hospital.

Responsibilities
  • Client Communication: Greet clients and their pets, complete the appointment sign-in process, and escort clients to the exam room.
  • Check-Out Process: Assist clients with check-out, including processing payments, handling money, and setting future appointments.
  • Phone Calls: Answer phone calls from clients, respond to their inquiries, and make outbound calls to remind clients of upcoming appointments.
  • Administrative Tasks: Understand common vaccination protocols, basic lab tests, and veterinary terminology. Assist with cleanliness and maintenance of the hospital.
Requirements
  • Experience: 1 year of previous experience in a veterinary clinic or hospital.
  • Skills: Excellent communication skills, ability to multitask, and a positive personality.
  • Education: High school diploma or equivalent required.
Benefits
  • Competitive Salary: $16-18/hour depending on experience.
  • Medical Benefits: Medical, dental, vision, and prescription drug benefits for you and eligible dependents.
  • Paid Time Off: Paid time off for full-time employees.
  • 401(k) Plan: 401(k) plan with company match.
  • Continuing Education: Continuing education allowance for licensed technicians.