Technical Service Management Lead

3 weeks ago


Butler, Pennsylvania, United States Armstrong Group Full time
Job Description

As the Internet Operations Manager at Armstrong Group, you will play a critical role in leading our Technical Operations team to deliver exceptional customer experiences. Your primary responsibilities will include providing successful planning and implementation of Internet Operations initiatives, developing and implementing standard operating procedures, and ensuring consistent delivery and operation of high-quality internet solutions and services.

The ideal candidate has 7+ years of technical experience in Internet operations and 2+ years of management experience. They must have excellent written and verbal communication skills, innovative problem-solving abilities, and a keen sense of urgency. Familiarity with TCP/IP protocol, DHCP, LDAP, DNS environments, and scripting languages is also required. We offer a competitive salary range of $140,000 - $200,000 per year, depending on experience, along with opportunities for professional growth and development. Our company values servant leadership, teamwork, and work-life balance. Qualifications
  • Education: Bachelor's Degree in a technical field preferred.
  • 7+ years of technical experience in Internet operations desired.
  • 2+ years management experience desired.


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