Customer Service Representative
7 days ago
Crosby's Sales Associates are the face of our company, delivering exceptional customer experiences that keep customers coming back. If you're passionate about providing outstanding service and building relationships with our customers, we'd love to hear from you
We offer competitive pay and opportunities for growth, so you can build a successful career with us. As a Crosbys Associate, you'll be responsible for:
- Acknowledging customers as soon as they enter the store
- Making eye contact, smiling, and offering assistance
- Giving all customers prompt and courteous service
- Referencing customers by name if known
- Protecting the Crosby's brand by preparing in-store prepared fresh food and made-to-order fresh food in full compliance with Crosby's recipes, specifications, and standards
- Engaging customers through friendly conversation
- Advising customers of the benefits of enrolling in our loyalty program, My Crosby's Rewards, and assisting them with the enrollment process
- Actively promoting the use of My Crosby's Rewards' loyalty program
- Advising customers of Crosby's specials using suggestive selling techniques
- Thanking each and every customer
What We Offer:
- Competitive pay ($15.00/hr & up based on experience)
- Opportunities for growth and advancement
- A supportive team environment
Essential Functions:
- The ability to sit, stand, bend, stoop, and reach for long periods of time
- The ability to perform arithmetical calculations at the eighth-grade level to make change, count monies, complete shift reports, and account for numbers of various products during vendor check-in
- Sufficient visual acuity to check identification
- The ability to read and understand instructions for operating lottery, point-of-sale systems, and other equipment
- The ability to lift up to 40 pounds, carrying cases of milk cartons and soft drinks, beer and juice containers, etc., at least once per shift
- The ability to react to a fire by lifting a fire extinguisher weighing 40 pounds and moving it to the fire area
- The ability to tolerate exposure to gasoline fumes and cleaning products
- The ability to enter and work in a cooler with a temperature of 34 degrees up to 60 minutes at a time
Requirements:
- A high school diploma or equivalent preferred
- 18 years of age preferred
- Experience preferred
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