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Customer Service Representative

2 months ago

Skokie, Illinois, United States Mae Trongkamsataya - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Mae Trongkamsataya - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and providing personalized service.
  • Product Promotion: Promote our insurance and financial services products to customers, identifying opportunities to meet their needs and exceed their expectations.
  • Lead Generation: Develop and implement strategies to generate new leads and grow our customer base.
  • Team Collaboration: Work closely with our team to achieve sales and customer service goals, sharing knowledge and best practices to drive success.
Requirements
  • Customer Focus: A strong passion for delivering exceptional customer service and building long-term relationships.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers and team members.
  • Marketing Skills: Ability to develop and implement marketing strategies to promote our products and services.
  • Problem-Solving Skills: Proactive and detail-oriented, with the ability to analyze problems and develop effective solutions.
  • Teamwork: A strong team player with the ability to work collaboratively with others to achieve common goals.
What We Offer
  • Competitive Compensation: A competitive salary and commission structure, with opportunities for growth and advancement.
  • Benefits: A comprehensive benefits package, including health insurance, paid time off, and retirement savings.
  • Professional Development: Opportunities for training and professional development to help you grow and succeed in your career.