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Service Operations Technician

2 months ago

Sulphur, Louisiana, United States Bishop Lifting Products Inc Full time
Job Overview

Company Mission:

Bishop Lifting Products, Inc. stands as a leading authority in the lifting industry, equipped with extensive knowledge, services, and support to address both standard and intricate lifting challenges. Our comprehensive inventory, available for immediate customer needs, is complemented by a commitment to exceptional service and support, prioritizing customer satisfaction.

Role Objective:

The Service Operations Technician is tasked with identifying and rectifying mechanical problems associated with diesel engines, overhead cranes, hoists, and elevators.

Primary Responsibilities:

  • Conduct inspections of Lever/Hand Chain hoists, fall protection systems, and rigging to ensure adherence to manufacturer, OSHA, and ANSI regulations. Stay informed on relevant standards.
  • Perform inspections, troubleshooting, estimations, repairs, and proof load testing.
  • Execute scheduled preventive maintenance tasks.
  • Assess and provide recommendations for necessary repairs.
  • Manage existing accounts by reviewing work orders, organizing daily schedules, and prioritizing tasks.
  • Document service and installation activities through forms, reports, and checklists, both manual and digital.
  • Enhance customer trust by ensuring prompt response times, communicating issues to sales, and completing tasks efficiently.
  • Maintain all company tools and equipment in accordance with manufacturer guidelines and certifications, including vehicles, forklifts, and operating machinery.
  • Oversee inventory levels of stock items.
  • Prepare and formalize proposals for replacement and repair opportunities, forwarding them to the Service Branch Manager for further action.
  • Keep training certifications current, with sponsorship provided by the company.
  • Perform additional duties as required.

Qualifications:

  • Ability to interpret electrical schematics and troubleshoot 460 vac 3-phase electrical motors and control circuitry.
  • Comfortable working at heights.
  • Possession of personal electrician's hand tools, a quality electrical test meter, and steel-toed boots.
  • Must have a valid driver's license with a clean record and currently possess or be able to obtain a valid TWIC card.
  • Technical Education Certification is preferred.
  • Minimum age of 18 years.
  • Authorization to work in the United States without sponsorship is required.
  • Ability to pass a pre-employment drug test, physical examination, and background check (including MVR).

Work Environment:

  • Ability to work efficiently outdoors with regular exposure to varying temperatures.
  • Comfortable working from elevated positions to diagnose and repair equipment.
  • Willingness to travel to job sites or other branches as needed to ensure customer satisfaction and safety.

Bishop Lifting Products, Inc. is an Affirmative Action and Equal Opportunity Employer.

Qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Join us in a rapidly growing industry where your skills and dedication can contribute to our mission and uphold the safety and knowledge we have valued since our inception.