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General Manager Full

4 weeks ago

San Dimas, California, United States ESA Management, LLC Full time
Job Summary

As a General Manager with ESA Management, LLC, you will oversee the daily operations of a single property, ensuring maximum performance and continuous improvement in key performance indicators. Your primary responsibility will be to coordinate and direct the staff and hotel operations to achieve profitability, guest satisfaction, and efficiency while maintaining company standards.

Key Responsibilities

Ensure associates at the property are driving company initiatives (GREAT, REACH, DANCE, DRIVE, FRESH, Making it Right, and Stop the Leaks)
Demonstrate and promote a 100% commitment to providing the best possible experience for our guests and employees
Responsible for maximizing revenues and flow-through to GOP to meet or exceed budgeted EBITDA
Manage labor standards and property-level expenses to achieve maximum flow-through to the bottom line profit
Monitor collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks
Participate and monitor monthly inventory of supplies and equipment, ensuring purchases made are within budget and by approved vendors

Requirements

Minimum three years related hospitality management experience required; 4-year degree highly preferred
Basic knowledge of computers and software, including ability to use email, word processing, and spreadsheet software
Ability to organize multiple projects, manage and prioritize multiple tasks, and meet deadlines
Ability to manage and direct a staff to perform daily job tasks

Benefits

Competitive wages
Great working environment
Employee recognition programs
Medical insurance
Dental insurance
Vision insurance
Health care and dependent care flexible spending accounts
Employer-paid basic life and AD&D insurance
Employer-paid long-term disability
Optional employee-paid - voluntary benefits
Short-term disability
Buy-up long-term disability
Supplemental life insurance
Dependent life insurance

401(k) savings plan
Paid time off
Employee assistance program (EAP)
Employee perks program offering discounts to major companies

Compensation

Pay ranges for the position are $53,000 - $76,000 annually, depending on role, level, experience, length of time in a position, and location.