Seasonal Sales Associate

3 weeks ago


South Gate, California, United States Michaels Stores Full time
Job Summary

Michaels Stores is seeking a Seasonal Sales Associate to join our team. As a Seasonal Sales Associate, you will be responsible for delivering exceptional customer service, helping customers shop our store, and finding what they're looking for. You will also be responsible for ensuring all customers receive a fast and friendly checkout experience.

Key Responsibilities
  • Customer Service: Provide friendly customer service, help customers shop our store, and find what they're looking for.
  • Checkout Experience: Ensure all customers receive a fast and friendly checkout experience, execute cash handling to standards.
  • Credit Card Expertise: Engage customers on the benefits of the Rewards program and Private Label Credit Cards, and complete enrollments.
  • Omni Channel Processes: Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.
  • Merchandise Recovery: Participate in the truck unload, stocking, and planogram (POGs) processes, responsible to complete merchandise recovery and maintenance.
  • Store In Stock Optimization (SISO): Perform SISO and AD set duties as assigned.
  • Shrink and Safety Programs: Support shrink and safety programs.
  • Standard Operating Procedures (SOPs): Adhere to SOPs and Company programs to ensure compliance with applicable laws and requirements.
  • Teamwork: Interact with others in an accepting and respectful manner, remain positive and respectful, even in difficult situations.
Preferred Qualifications
  • Retail and/or customer service experience preferred.
Work Environment
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
About Michaels Stores

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.

At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth.

We are an Equal Opportunity Employer and are committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to fully participate in the job application or interview process, please contact Customer Care at MICHAELS.



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