Membership Director

1 week ago


Lexington, South Carolina, United States US Fitness Full time
Job Summary

The Membership Manager is a key role at US Fitness, responsible for driving membership sales and retention. This individual will be the face of the club, delivering exceptional customer service and ensuring a positive experience for every member.

Key Responsibilities
  • Develop and implement sales strategies to meet and exceed membership sales targets
  • Build and maintain strong relationships with members, responding to their needs and concerns in a timely and professional manner
  • Recruit, train, and manage a team of sales and customer service staff
  • Monitor and analyze sales data to identify trends and areas for improvement
  • Collaborate with other departments to ensure seamless delivery of services and programs
Requirements
  • 2+ years of experience in sales or customer service, preferably in the fitness industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong leadership and team management skills
  • Basic computer skills and proficiency in sales tracking systems
Benefits

As a US Fitness team member, you will enjoy a range of benefits, including:

  • Complimentary membership and guest privileges
  • Discounts on personal training, mind and body classes, and other services
  • Employee referral gift
  • In-house continuing education credits and CEC reimbursement
Equal Opportunity Employer

US Fitness is an equal opportunity employer and welcomes applications from diverse candidates.



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