Automotive Customer Liaison

3 weeks ago


Marietta, Georgia, United States Ed Voyles Automotive Group Full time
Job Overview
At Ed Voyles Automotive Group, we're seeking a skilled Service Advisor to join our team. As a key member of our service department, you'll be responsible for providing exceptional customer service, ensuring seamless communication between customers and technicians, and promoting our services through upselling opportunities. With a strong focus on customer satisfaction, you'll work closely with our service manager to maintain high CSI scores and drive business growth.

Compensation
Our competitive salary range for this role is $50,000 - $70,000 per year, commensurate with experience. Additionally, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, supplemental life insurance, short-term and long-term disability coverage, accident and critical illness coverage, 401(k) with company match, paid vacation, personal time, and holidays, as well as employee discounts on vehicles, parts, and service.

Key Responsibilities
As a Service Advisor, your primary duties will include:
  1. Greeting customers promptly and courteously, setting the tone for an exceptional service experience
  2. Listening attentively to customers' needs and communicating effectively with technicians to ensure accurate repair estimates
  3. Upselling additional services using low-pressure, high-integrity methods
  4. Providing clear explanations of repairs and associated costs to customers
  5. Maintaining accurate records of customer interactions and service history
  6. Collaborating with the service manager to address customer concerns and resolve issues promptly

Benefits and Perks
We offer a dynamic work environment that fosters growth, innovation, and teamwork. Our commitment to employee development includes career-long personal growth opportunities, flexible scheduling, and a supportive team dedicated to helping you succeed. If you're passionate about delivering exceptional customer experiences and are looking for a challenging yet rewarding role, apply today



  • Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    We're looking for a dedicated CUSTOMER SERVICE REPRESENTATIVE - AUTOMOTIVE to join our Ed Voyles Hyundai team. As a key member of our service department, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our valued clients.About the Role:This is an excellent opportunity to work in a fast-paced...

  • Service Advisor

    4 weeks ago


    Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    We're seeking a highly motivated Service Advisor (Automotive Customer Experience Expert) to join our Ed Voyles Hyundai team. As a key member of our service department, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our valued clients.About the Role:This is an exciting opportunity to work in a...


  • Marietta, Georgia, United States Malone's Automotive Full time

    Company OverviewMalone's Automotive is a trusted name in North Atlanta, specializing in European Retail Service with a 29-year history. Our new retail service department requires a skilled master technician.We have a great customer base of over 15,000+ satisfied customers, an A+ BBB rating, and excellent online reviews.


  • Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    **Job Summary:**We are seeking a highly skilled Automotive Parts Specialist to join our team at Ed Voyles Automotive Group. As a key member of our parts department, you will be responsible for assisting customers in selecting and purchasing parts from start to finish.The ideal candidate will have experience working in an automotive dealership environment,...


  • Marietta, Georgia, United States Christian Brothers Automotive Full time

    Job Title: Master Automotive Technician Job Overview: We are looking for a skilled Master Automotive Technician to join our team. This individual should possess a strong passion for delivering exceptional automotive service and a positive attitude. They will work closely with our Service Advisors to provide effective recommendations and solutions for our...


  • Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    Job SummaryWe are seeking a highly motivated and results-driven Automotive Sales Specialist to join our dynamic team at Ed Voyles Chrysler Dodge Jeep Ram. As an Automotive Sales Specialist, you will be responsible for providing exceptional customer service, building strong relationships with clients, and meeting or exceeding sales targets.Key...


  • Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    Job SummaryWe are seeking a highly motivated Automotive Sales Professional to join our team at Ed Voyles Automotive Group. As a key member of our sales team, you will be responsible for selling new and used vehicles, meeting sales targets, and providing exceptional customer service.About UsEd Voyles Automotive Group has been a trusted name in the automotive...


  • Marietta, Georgia, United States Wizard Automotive Full time

    Why Work with Us?At Wizard Automotive, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is dedicated to providing exceptional customer service, and we are committed to delivering high-quality repairs and maintenance services.Key BenefitsCompetitive Salary: $60,000 - $80,000 per year,...


  • Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    We are seeking a dedicated and results-driven individual to join our team as an Automotive Team Member. This role offers opportunities for personal and professional growth within the automotive industry.Job ResponsibilitiesGreet and assist customers in a friendly and courteous manner.Safely drive and park customer vehicles, ensuring their safety and...


  • Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    Job Title: Automotive Repair TechnicianEstimated Salary: $55,000 - $70,000 per year.About UsEd Voyles Automotive Group is a family-owned business with over 65 years of experience in the automotive industry. We have seven franchises and are one of the largest privately held dealership groups in the metro Atlanta area.Job DescriptionWe are seeking an...


  • Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    Company OverviewWe are a reputable and innovative automotive group committed to excellence in customer service, community involvement, and employee satisfaction. Our company values loyalty, commitment, and continued efforts of our employees.">Job SummaryWe offer an excellent benefit package and a great working environment. The successful candidate will have...


  • Marietta, Georgia, United States Ed Voyles Automotive Full time

    We are seeking a highly motivated Automotive Sales Representative to join our team at Ed Voyles Chrysler Dodge Jeep Ram. As a sales professional, you will be responsible for greeting customers and helping them find the perfect vehicle that suits their needs.Key Responsibilities:Greet customers and provide detailed information on our vehicle inventory,...


  • Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    About UsEd Voyles Automotive Group is a leading family-owned dealership group in the metro Atlanta area, renowned for its commitment to employees and community. With over 65 years of history, we strive to provide an innovative work environment, management, and people development that sets us apart.Our CultureWe prioritize recruiting long-term employees and...


  • Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    About the JobWe are seeking a talented professional to join our team as a General Application Submission.The ideal candidate will have strong communication skills, be detail-oriented, and have a passion for the automotive industry.This role involves supporting various aspects of our business, from customer service to sales and marketing.


  • Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Service Valet to join our team at Ed Voyles Automotive Group. As the first point of contact for our service department customers, you will create a positive and welcoming experience by handling vehicles with care, assisting with service flow, and ensuring a smooth process.This is an ideal role...

  • Automotive Ambassador

    3 weeks ago


    Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    Job OverviewEd Voyles Automotive Group seeks a highly motivated and customer-focused Dealership Valet to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional service to our customers, ensuring a seamless and positive experience from arrival to departure.Responsibilities:Greet customers warmly and assist...


  • Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    **About the Role**We are seeking an experienced Parts Advisor to join our team at Ed Voyles Automotive Group. This is a fantastic opportunity to work in a dynamic and fast-paced environment where you will be responsible for purchasing, selling, storing, and issuing parts within our busy dealership.The successful candidate will have excellent people skills,...


  • Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    Career OpportunitiesAre you a customer-focused professional looking for a new challenge? Do you have experience in the automotive industry or a related field? We invite you to explore our current job openings and discover how you can grow your career with Ed Voyles Automotive Group. Our comprehensive training programs and ongoing support will help you...


  • Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    About Us:At Ed Voyles Automotive Group, we pride ourselves on delivering exceptional customer service from the moment a customer arrives. As a Service Valet, you will play a critical role in ensuring that our customers receive a smooth and seamless experience.Your key responsibilities will include greeting customers, assisting with parking, safely moving...

  • Customer Ambassador

    4 weeks ago


    Marietta, Georgia, United States Ed Voyles Automotive Group Full time

    Job RequirementsTo succeed in this role, you will need:A valid driver's license with a clean driving recordAbility to drive both manual and automatic transmissionsStrong customer service skills and ability to engage with a variety of peopleHigh attention to detail and reliabilityWe also expect our Automotive Hosts to maintain a professional appearance, have...