Technical Operations Associate
5 days ago
We are seeking an experienced Technical Operations Associate to join our team. In this role, you will be responsible for providing technical support to our clients, ensuring they receive excellent service and expertise in all aspects of desktop operations. Key Responsibilities include:
- Serving as a technical resource and subject matter expert for routine to moderate desktop issues.
- FOLLOWING STANDARD TROUBLESHOOTING STEPS TO RESOLVE PROBLEMS AND DOCUMENTING INCIDENTS ON VARIOUS DESKTOP SYSTEMS.
- Executing tasks, accepting escalated support requests from end-users, and working on resolving open Service Desk tickets.
- Answering Help Desk calls 60% of the time and spending 30% working on open Service Desk tickets.
Required Skills and Qualifications
To succeed in this role, you will need to possess the following skills and qualifications:
- 2+ years of customer service experience.
- U.S. Citizenship - if assigned to TRICARE contract.
- Must be able to receive a favorable interim and adjudicated final Department of Defense (DoD) background investigation - if assigned to TRICARE contract.
- Personal computer, Microsoft Server, networking and operations experience.
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Technical Operations Support Associate
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Technical Project Director
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Technical Lead for Network Infrastructure
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Technical Operations Manager
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Technical Operations Specialist
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Technical Operations Manager
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Technical Operations Specialist
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Manufacturing Operations Associate
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Technical Network Operations Specialist
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Phoenix, Arizona, United States Canonical - Jobs Full timeJob OverviewAt Canonical, we are seeking a highly skilled Cloud Support Associate Engineer to join our team. This role is an exciting opportunity for a technical professional to build a career with our company and support the technical needs of customers leveraging Ubuntu and open source products.About UsWe are a leading provider of open source software and...
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Technical Support Professional
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Phoenix, Arizona, United States HDR Full timeJob OverviewWe are seeking a skilled IT Support Specialist to join our team at HDR. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our computer systems and networks. You will be responsible for providing technical support to staff, troubleshooting issues, and implementing solutions to improve system...
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Airport Operations Associate
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Phoenix, Arizona, United States Hyde Park Hospitality Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Airport Operations Associate to join our team at Hyde Park Hospitality. As an Airport Operations Associate, you will play a crucial role in ensuring the cleanliness and organization of our premium lounge at Phoenix Sky Harbor Airport.
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Help Desk Technical Support Specialist
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IT Operations Manager
2 weeks ago
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